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L'hotel Nina et Convention Centre

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No.8 Yeung Uk Road, Tsuen Wan, Hong Kong China
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永安旅遊
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (2843)
Dining (103)
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About

#14 of 749 hotels in Hong Kong
Location
Cleanliness
Service
Value
L'hotel Nina et Convention Centre is Hong Kong's largest hotel in many respects. A modernist's dream strategically located 20 minutes each way to all of Hong Kong's major commercial and entertainment districts. It is the flagship hotel of L'hotel Group and one of the most affordable luxury hotels the city has to offer.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Game room
Kids stay free
Babysitting
Valet parking
Paid public parking on-site
Wifi
Yoga room
Fitness / spa changing rooms
Personal trainer
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kid-friendly buffet
Special diet menus
Wine / champagne
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids pool
Highchairs available
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Good to know
HOTEL CLASS
HOTEL STYLE
Value
City View
Languages Spoken
English, Chinese, Japanese
Hotel links
Visit hotel website

Location

Full view
97Great for walkers
Grade: 97 out of 100
154Restaurantswithin 0.75 miles
14Attractionswithin 0.75 miles
3,307Reviews55Q+A100Room tips
Traveller rating
  • 1,753
  • 1,051
  • 350
  • 94
  • 63
Time of year
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Popular mentions
Room size is big compared to other hotels in Hong Kong. Housekeeping staff are exceptionally nice, thanks Coco for coordinating to accommodate my different needs, Saeheng Supapom for doing the cleaning of the room, and Feng Ping as well.
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Response from Lhotel_Deputy_MD, General Manager at L'hotel Nina et Convention Centre
Responded 2 days ago
Dear Besspdeng, Thank you so much for your encouraging 5 bullets review on us which has been a true motivation to all our team members, especially your kind words on our team member - Saeheng Supapom, Feng Ping and Coco, we shall definitely share with the team in order to excel ourselves further. Besides, we are glad to learn that you enjoyed all hotel aspects as nothing pleases us more than hearing your nice feedback of our exceptional service. With any future trip plans to visit Hong Kong or any inquiries, please book direct on our website for the best available package at your choice. We look forward to welcoming you back many times in the future! Best regards, Keven Chan Deputy Managing Director L’hotel Nina et Convention Centre
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Hotel's Favourite
This is the message I sent to their manager in appreciation : "I stayed in your room number 3708 last week.  My colleague stayed at 3704.  We had a very good stay.  I want to express my gratitude to some of your staff in particular.  Before I do, I want to say I have built and operated hotels in Asia for 11 years.  And as I showed Ms, Tinnie I have 600,000 miles remaining on my American Airlines and Delta Airlines loyalty programs.  So I am a frequent traveler and know a bit about the industry.  For ordinary business trips a clean, mid-scale hotel is all I need.  Your hotel is great.  1-  Miss Hailey at the Front Desk was professional, full of smiles and attentive at all times.  She even emerged in the midst of her lunch break period to help us, after she saw my elderly corporate director at the counter.  I appreciate her.  She explained things to me clearly so that I was not lost in the big hotel.  Once I arrived to find over 200 waiting for the elevators.  She quietly pointed me to another lady in the lobby who sent me and some other guests up the service elevator. 2-  Norman at the Reservation phone line was extremely helpful and most kind.  I informed him that I had no internet access at the time I called to make the reservation.  He did all the work for me and completed my reservation on the phone.  He was patient and courteous and did what he could to attract our business.  I appreciate that kind of service.  His great service in our initial call led me to express interest in the establishment of a corporate account.  I honor Norman. 3-  Miss Suki was the housekeeper for my room.  I usually keep my room tidy but Suki did not just change the towels and bed sheets, she really went the extra mile and organized everything and cleaned everything better than you see in most hotels.  For example Suki kindly folded a white T-shirt that I had inadvertently left on my white bed, wiped the cookie crumbs from my laptop cover and always placed my slippers perfectly paired at entrance.  These little gestures make the difference between a mediocre job and a perfect job for a housekeeper.  She is doing a very nearly perfect job (what is lacking needs management involvement and I have written separately about that).  There was no soap scum in the shower or bath tub.  The points of contact were all shiny clean.  The remote and cups in the bathroom had been wiped (Yes some of us do notice).  The floors were clean.  There was no hair or toothpaste splashes in the bathroom area.  The toilet was wiped clean everyday!  The mini-fridge was clean.  That large glass shower enclosure (beautiful !) was wiped clean and shiny when I got back to my room.  I did not find dust atop of any horizontal surfaces.  This lady is doing an incredible job and should be rewarded and maybe assigned to train others. 4-  Gary, the concierge, and his partner Victor are overloaded with work.  Gary maintained full awareness of the guests that were waiting for service and he would multi-task responding to impatient (and sometimes rude) guests who tried to interrupt him as he tagged hundreds of left-baggage.   Gary still answered those impatient guests with a smile.   I asked him for information several times and by the third visit I had renamed him Mr. Google because of the precise and accurate information he would give every time and without fail.  The team is very helpful. 5-  Last but not least: Ms. Tinnie Chan, the Sales Manager of your hotel, is a respectable, elegant lady and an outstanding Ambassador for your group.  She hurried down to the lobby when I introduced myself to Miss Hailey and expressed interest in setting up a corporate account.  She brought with her a bundle of flyers and documents so that all my questions were answered in our first face to face meeting (I am keeping those in a file in my office).  She kindly offered to complete our corporate application.  On my last day of stay, Miss Chan gave me a tour of the different types of rooms you have.  She communicated clearly and came across as sincere and trustworthy whilst maintaining a professional poise.  She must be crowned the Adorable Queen of Nina Hotel.    I look forward to my next stay."
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Response from EAM-SnM, Director of Sales at L'hotel Nina et Convention Centre
Responded 23 Jun 2019
Dear Mr Kamran Thank you for taking the time to share your experience with us. We are delighted to hear that our associates have left a wonderful impression on you and your associate as nothing pleases us more than hearing your nice feedback of our exceptional customer service. Our professional teammates are always ready to serve! We hope to have another opportunity to welcome you again in the near future and provide you another pleasant stay! Best regards, Joe Choy Executive Assistant Manager - S&M L’hotel Nina et Convention Centre
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All dim sum are cost valuable , for $36 each but are fresh and hot enough ! The hostess and all the server are providing good service. Between each table it need to have 1.5 meter distance so it feel so comfortable for my whole dining period .
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Response from Lhotel_Deputy_MD, 總經理 at L'hotel Nina et Convention Centre
Responded 4 days ago
Dear Guest, Thank you so much for your encouraging 5 bullets review on us! We are glad to learn that you enjoyed your dining experience at Ru Chinese Restaurant, we shall definitely share with the team in order to excel ourselves further. Once again, thank you so much for your visit and we look forward to welcoming you back many times in the future! Best regards, Keven Chan Deputy Managing Director L’hotel Nina et Convention Centre
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This hotel has a great location, next to many shopping malls and convenient rooms. Good service I felt like and impressed. Lovely room cleaner named Huang Ying, guest room and CoCo Guest Service Amdessador
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Response from Lhotel_Deputy_MD, General Manager at L'hotel Nina et Convention Centre
Responded 6 days ago
Dear Guest, Thank you so much for your encouraging 5 bullets review on us which has been a true motivation to all our team members, especially your kind words on our team member - Huang Ying and Coco, we shall definitely share with the team in order to excel ourselves further. Besides, we are glad to learn that you enjoyed all hotel aspects as nothing pleases us more than hearing your nice feedback of our exceptional service. With any future trip plans to visit Hong Kong or any inquiries, please book direct on our website for the best available package at your choice. We look forward to welcoming you back many times in the future! Best regards, Keven Chan Deputy Managing Director L’hotel Nina et Convention Centre  
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謝先生came to my room at the shortest time when I reported that the safe in my room was not working. Within 3 min. he corrected the problem and apologize on behave of the hotel for inconvenienced me. I just thought Mr. 謝attitude is excellent in the hospitality industry man like him is hard to find. In addition to Mr. 謝the whole team of 68 floor staff from the supervisor Ms. Gigi and my room attendant Gun Duo helped me in the best of their capacities in getting everything I requested like putting a desk lamp on my desk. Kept asking whether anything else they could serve me. I felt like I’m in a top resort hotel environment.
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Response from Lhotel_Deputy_MD, 總經理 at L'hotel Nina et Convention Centre
Responded 1 week ago
Dear Latyr2348, Thank you so much for your encouraging 5 bullets review on us which has been a true motivation to all our team members, especially your kind words on our team members - Chun Tse, Gigi and Gun Duo, we shall definitely share with the team in order to excel ourselves further. Besides, we are glad to learn that you enjoyed all hotel aspects as nothing pleases us more than hearing your nice feedback of our exceptional service. With any future trip plans to visit Hong Kong or any inquiries, please book direct on our website for the best available package at your choice. We look forward to welcoming you back many times in the future! Best regards, Keven Chan Deputy Managing Director L’hotel Nina et Convention Centre
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PRICE RANGE
HK$364 - HK$876 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
l`hotel nina et hong kong
LOCATION
ChinaHong KongNew Territories / Tsuen Wan
NUMBER OF ROOMS
1608
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Frequently Asked Questions about L'hotel Nina et Convention Centre
Which popular attractions are close to L'hotel Nina et Convention Centre?
Nearby attractions include Tsuen Wan (0.1 miles), The Mills (0.5 miles), and Sam Tung Uk Museum (0.5 miles).
What are some of the property amenities at L'hotel Nina et Convention Centre?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at L'hotel Nina et Convention Centre?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at L'hotel Nina et Convention Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at L'hotel Nina et Convention Centre?
Yes, a parking garage, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to L'hotel Nina et Convention Centre?
Conveniently located restaurants include TAP: The Ale Project, Beans, and Yunnan Guizhou & Sichuan.
Are there opportunities to exercise at L'hotel Nina et Convention Centre?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does L'hotel Nina et Convention Centre have an airport shuttle?
Yes, L'hotel Nina et Convention Centre offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at L'hotel Nina et Convention Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does L'hotel Nina et Convention Centre offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at L'hotel Nina et Convention Centre?
The staff speaks multiple languages, including English, Chinese, and Japanese.

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